Refunds & Billing

Payments

Subscriptions and credit packs are paid through PayPal, in US dollars. Subscriptions renew automatically every month on the same date until cancelled. You can see your plan, credits and renewal date in Plan & credits.

Free trial

New customers get a 7-day free trial when they subscribe. Nothing is charged during the trial. Cancel before it ends and you won't be charged at all. You can also start your paid subscription early, from Plan & credits.

Cancelling

Cancel at any time from Plan & credits (or from your PayPal automatic payments). A cancelled trial ends at once. A cancelled paid subscription stays active until the end of the month already paid, and isn't renewed.

Refunds

• Subscriptions: if you were charged for a renewal you didn't intend and haven't used any of its credits, write to us within 14 days of the payment and we refund it. Otherwise, the month started is not refunded, but you keep access until its end.
• Credit packs (1000 credits): refundable within 14 days of purchase if none of the pack's credits were used.
• If the service didn't work for reasons on our side, tell us: we'll make it right with credits or a refund.
• These terms don't limit any refund or withdrawal right that consumer law of your country gives you.

To ask for a refund, write to support@aitasker.si from the email of your account. Refunds go back to your PayPal account within a few business days.

Failed payments

If a renewal fails, your agents pause until the payment goes through. PayPal retries automatically; you can update your payment method in PayPal.